Knoxville, TN

Terms and Conditions

Professional Conduct

At the completion of the project, Contractor will remove all waste materials and rubbish from the site, together with tools, construction equipment, machinery and surplus materials. Contractor shall supervise and direct the work at Customer’s property, using reasonable skill and attention.

Contractor shall be solely responsible for the construction means, methods, technique, sequences, and procedures for all work performed at Customer’s property pursuant to this Agreement. Customer shall not interfere with Contractor’s work forces. Extra materials left over upon completion shall be deemed Contractor’s property.

Delays

Contractor’s failure to perform any term or condition of this Agreement as a result of causes beyond its reasonable control shall not be deemed a breach of this Agreement. In such a case, Contractor shall not be responsible for problems caused by oversizing (including without limitation short cycling, humidity control, and mold growth) or undersizing (including without limitation inability to heat or cool within standard design temperatures).

Performance or Condition of Existing HVAC Equipment

Contractor is not responsible for the performance, functionality, or compatibility of existing equipment, ductwork, duct board, controls, or other equipment/materials that are not repaired or replaced during a job installation and that Customer agrees to keep in place. In the event that an existing piece of equipment prevents the proper startup or operation of the new equipment or system, Customer assumes all responsibility for any additional service charges that may be incurred.

Warranties and Manufacturer’s Responsibility

Customer must adhere to all specified manufacturer’s maintenance guidelines to maintain warranties. The Contractor provides a one-year warranty on labor and services. Manufacturer warranties for equipment are separate and governed by the manufacturer’s terms and conditions. The warranties do not cover failures due to improper maintenance, unforeseen circumstances, or pre-existing issues with the customer’s property or equipment.

Payments

By accepting this invoice, Customer(s) agrees to pay this additional fee in full as outlined in the terms of service.

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Our Customers Reviews
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Laura profile picture
Laura
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Honest and fantastic customer service experience. They solved my HVAC issue that occurred after another technician was cleaning the unit and will be returning to service my stove.
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Marion “Rito” Eddins profile picture
Marion “Rito” Eddins
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One time .. no nonsense explanation
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Tracey Flemmings profile picture
Tracey Flemmings
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The technician Vitaly was prompt and knowledgeable about my HVAC. He also offered appliance service that saved me a lot of money and time.
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Michael Allocco profile picture
Michael Allocco
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Very helpful with my washer problem
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Lindsey Wilder profile picture
Lindsey Wilder
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My experience with Fuse Services and the technician Vitaly been excellent throughout the initial consultation/estimate, ordering of repair parts and and during the repair.
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Frank Gonzalez profile picture
Frank Gonzalez
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Tech was great
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elvisjma77 profile picture
elvisjma77
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Very courteous and explained everything thoroughly. Thank you for great service.
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402 Main St, 
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